Skip to main content
Goosy Grow is the CRM add-on. It is not part of every plan: it is bought on top of the Pro and Business plans, and it is switched on per workspace. If a workspace has it, the GROW section of the left rail carries CRM and Email, each opening in a new tab, already signed in. If a workspace does not have it, they are replaced by a single + add Grow entry, which is how you get it. So if you are reading this and the CRM is not in your rail, nothing is broken. The add-on is not on that workspace yet.

What Goosy Grow is

Contacts, pipelines, conversations, calendars, forms and automations, built on LeadConnector. It works the same way as LeadConnector’s own product, so their help centre is the accurate, always current answer for how each screen behaves. We link to it rather than copying it. That way you are never reading a stale copy of someone else’s documentation.

Where to look

What is different here

Their help centre is right about their screens. These are the places where it would not be right about yours.

Signing in

You reach Goosy Grow from inside Goosy Bear and land already signed in. You do not keep a separate login for it, and you will not need the sign-in screen their articles describe.

The Inbox is ours, not theirs

Goosy Bear’s Inbox — the one in the main rail, above Analytics — is our own surface, not a door into the CRM. It handles the conversations that arrive through your own connected channels, and it is documented on our side. The CRM has its own conversations area as well, and their Conversations Tab articles describe that one. If you are looking at Goosy Bear’s Inbox, those articles are about a different screen.

Pages is ours too

Pages lives in the CREATE section and is our own page builder on our own hosting. The CRM platform has a funnels and websites section of its own; it is not switched on for Goosy plans, and we do not link its help, because two page builders in one product is one too many.

Billing never happens there

You are never billed by GoHighLevel, and the payment, invoice and subscription screens inside the CRM are switched off for you. Message and phone usage is funded on our side — there is no balance in there for you to top up. If you need a capability Grow does not currently give you, ask us rather than looking for an upgrade button: Asking for more from Grow.

What you will notice inside

Grow is someone else’s product wearing our name, and it does not hide that perfectly:
  • Some screens use the platform’s own labels — you will see LC Email and LC Phone where we would have said Email and Phone.
  • The CRM’s built-in help links refer to HighLevel and LeadConnector by name. That is the same help centre linked above, and it is the right place to be.
  • The mobile app is the standard LeadConnector app from the App Store or Google Play. Sign in there with the same details.
None of that is a fault, and none of it means you are in the wrong place.

Bringing an existing account

If your business already runs on GoHighLevel through another agency, that account can move to us as it is — see Bringing your CRM with you.

Which side is a question about?

If you are not sure, discuss it with Goosy in the app — he answers from these guides and points you at the right article either way.