Read a row
The queue is a table, and the columns are the whole story:
Most urgent first means money leads, then whatever has been waiting longest
against a deadline. You do not have to sort it yourself.
Decide
The actions on a row match the decision it is. They are not the same on every row, and that is deliberate:- Approve and Deny on something that spends money.
- Approve and Send back on a change to something already running. Sending it back returns it with your reason attached.
- Read the claim first, then Decline, where you are being asked to accept or reject something written down — you are shown the exact wording before you rule on it.
- Read and decide on an inbound reply, which opens the message.
- Details on most rows, for the longer version.