curl --request POST \
--url https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"entity_id": "<string>",
"instructions": "<string>",
"exclusive": true,
"workspace": "<string>"
}
'import requests
url = "https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions"
payload = {
"entity_id": "<string>",
"instructions": "<string>",
"exclusive": True,
"workspace": "<string>"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
entity_id: '<string>',
instructions: '<string>',
exclusive: true,
workspace: '<string>'
})
};
fetch('https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'entity_id' => '<string>',
'instructions' => '<string>',
'exclusive' => true,
'workspace' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions"
payload := strings.NewReader("{\n \"entity_id\": \"<string>\",\n \"instructions\": \"<string>\",\n \"exclusive\": true,\n \"workspace\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"entity_id\": \"<string>\",\n \"instructions\": \"<string>\",\n \"exclusive\": true,\n \"workspace\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"entity_id\": \"<string>\",\n \"instructions\": \"<string>\",\n \"exclusive\": true,\n \"workspace\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"ok": true,
"entity": "<string>",
"cleared": true,
"exclusive": true,
"workspace": "<string>",
"working_in": {
"label": "<string>",
"note": "<string>",
"workspace": "<string>",
"source": "call-override"
}
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}Call inbox.set_entity_reply_instructions
Set how to reply to people writing in about ONE specific thing — ‘anyone asking about this ad should be told we’re booked out’, ‘reply differently to people from this sequence’, ‘special wording for enquiries on this page’. Set how the AI inbox replies to someone writing in about ONE specific thing — this ad campaign, this email sequence, this page, this post. It is the most specific layer, so it governs where it disagrees with the account-wide or channel wording. Pass an empty string to clear it, or exclusive=true to make it the whole prompt apart from pinned hard rules. Not for the account-wide wording — that is inbox.set_reply_instructions.
Every result names the workspace it ran in. Say which workspace the answer is about. When the account has more than one workspace and none is selected, this tool refuses with workspace_ambiguous and lists the choices — offer them, never pick one.
curl --request POST \
--url https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"entity_id": "<string>",
"instructions": "<string>",
"exclusive": true,
"workspace": "<string>"
}
'import requests
url = "https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions"
payload = {
"entity_id": "<string>",
"instructions": "<string>",
"exclusive": True,
"workspace": "<string>"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
entity_id: '<string>',
instructions: '<string>',
exclusive: true,
workspace: '<string>'
})
};
fetch('https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'entity_id' => '<string>',
'instructions' => '<string>',
'exclusive' => true,
'workspace' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions"
payload := strings.NewReader("{\n \"entity_id\": \"<string>\",\n \"instructions\": \"<string>\",\n \"exclusive\": true,\n \"workspace\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"entity_id\": \"<string>\",\n \"instructions\": \"<string>\",\n \"exclusive\": true,\n \"workspace\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.goosybear.ai/api/v1/tools/inbox.set_entity_reply_instructions")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"entity_id\": \"<string>\",\n \"instructions\": \"<string>\",\n \"exclusive\": true,\n \"workspace\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"ok": true,
"entity": "<string>",
"cleared": true,
"exclusive": true,
"workspace": "<string>",
"working_in": {
"label": "<string>",
"note": "<string>",
"workspace": "<string>",
"source": "call-override"
}
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}{
"ok": false,
"code": "<string>",
"message": "<string>",
"error": {
"code": "<string>",
"message": "<string>",
"retry_after_seconds": 123
},
"retry_after_seconds": 123
}Authorizations
An API key minted at Settings › API & MCP. Send it as Authorization: Bearer <key>. A key carries its holder's own permissions, resolved on every call — revoking a membership closes the key's reach immediately. Keep it in an environment variable (GOOSY_API_KEY), never in a committed file.
Headers
Your own id for this request, echoed back and recorded on the audit trail. 1–128 characters from A–Z a–z 0–9 . _ : -, starting with a letter or digit; anything else is replaced by a generated id.
128Body
email_campaign, email_sequence, ad_campaign, page, post The id of the campaign, page or post.
Which workspace to run in — its slug. Omit to use your default. With more than one reachable workspace and no default, the call is refused and the choices are listed.
1Response
The call was admitted and dispatched. ok says whether the tool succeeded — a refusal the tool itself produced is still a 200, exactly as it is a successful JSON-RPC result over MCP.
- Option 1
- Option 2
The tool ran and answered.
The plain-language kind of thing that was written.
Whether this entity's instructions now replace the account-wide and channel wording entirely, apart from pinned hard rules.
The slug of the workspace this call ran in.
Which workspace this call ran in, and how that was decided. Present on every workspace-scoped result.
Show child attributes
Show child attributes