> ## Documentation Index > Fetch the complete documentation index at: https://docs.goosybear.ai/llms.txt > Use this file to discover all available pages before exploring further. # Automations > Work that starts by itself: how an automation is started, the trigger sheet where you read and change it, every 'when something happens' trigger and its filters, and which triggers are not live yet. An **automation** is a set of steps that runs without you pressing anything: send an email, tag a contact, add a row, wait three days, then do something else. What makes it run is its **trigger**. **Automations** in the side menu lists every automation in your workspace. Open one to see its steps on a canvas. Have Goosy build or change it, or edit the steps yourself. ## What can start an automation A trigger is one of four kinds. The trigger sheet words them this way: | Choice | Starts the automation | | - | - | | **When someone starts it** | By hand. | | **On a schedule** | On a repeating time you set, in a timezone. | | **When something happens** | When one of the events below happens in your workspace or your CRM. | | **When its URL is called** | When something outside Goosy Bear calls the web address the automation gives you. | The sheet also offers two web-monitor starts: **When something changes on a page**, and **When there's new content about a topic**. ## The trigger sheet Open an automation and press **Trigger** on the tool rail under the canvas. The sheet has two parts: * **What starts this automation** says in one line what the trigger is now, filters included. * **Change what starts it** is the form for changing it. Pick how it starts, then, for **When something happens**, pick the event. Every event that takes a filter shows it here, and the sheet keeps the filters you have already set when you open it again. Leave a filter blank and the automation starts on every occurrence. A change saves into the automation's **draft**. The live automation keeps starting the way it did until you promote the draft, so you can try a trigger without breaking one that is running. ## Events you can start from Events are grouped in the picker by where they come from: **From your CRM**, **In your workspace**, and **Your own events**. ### Contacts and deals | Event | Starts when | Filter | | - | - | - | | **Tag applied** | A tag is added to a contact. | **Tag** | | **Tag removed** | A tag is taken off a contact. | | | **Contact created** | A contact is added. | | | **Contact details changed** | A contact's details are edited. | **Only when these change**: email, name, phone | | **Contact deleted** | A contact is removed. | | | **Contact field changed** | One of a contact's custom fields changes. | | | **Contact date reached** | A contact's birthday comes round, on the day or some days before or after, at the time you choose. | | | **Deal opened** | A deal is created on one of your pipelines. | **Only on these stages** | | **Deal closed** | A deal is won, lost or abandoned. | **Only on these stages** | | **Deal moved stage** | A deal moves from one stage to another. | **Only on these stages** | | **Deal field changed** | One of a deal's custom fields changes. | | | **Deal owner or value changed** | A deal's owner or value changes. | | | **File attached** | A file is attached to a deal or a contact. | | | **Task due** | A task on a deal or a contact comes due. | | ### Bookings | Event | Starts when | Filter | | - | - | - | | **Appointment booked** | Someone books a time on one of your calendars. | | | **Booking cancelled, no-show or status changed** | A booking is cancelled, marked a no-show, confirmed or marked showed. | **Only these statuses** | | **Appointment reminder** | A booking reaches a reminder you set, such as 24 hours before. | | To start only on a cancellation or a no-show, pick **Booking cancelled, no-show or status changed** and tick **Cancelled** or **No-show** in **Only these statuses**. With nothing ticked, any status change starts it. The statuses you can tick are **Waiting to be confirmed**, **Confirmed**, **Showed**, **Cancelled**, **No-show** and **Invalid**. ### Email, texts, inbox and your site | Event | Starts when | Filter | | - | - | - | | **Email opened** | A contact opens an email you sent. | | | **Email link clicked** | A contact clicks a link in an email you sent. | | | **Email bounced** | An email to a contact could not be delivered. | | | **Contact clicked a link in a text** | A contact clicks a link in a text you sent. | | | **Contact visited a page on your site** | A contact visits a page on one of your sites, once per page each day. | | | **Contact replied** | A contact replies on any channel your inbox carries. | | | **Inbox tag applied** | Someone puts a tag on a conversation in the inbox. | | | **Form submitted** | Someone submits a form on one of your published pages, or your own site sends in a lead. | **Form**: one form by name, or any | **Form submitted** starts on any form on one of your published pages, whether or not the person gave an email address. ### Tables, files and posts | Event | Starts when | Filter | | - | - | - | | **Table row added** | A row is added to one of your tables, by you, Goosy, an import or another automation. | **Table**: one table, or any | | **Table row changed** | A cell in one of your tables changes. | **Table**, then **Only when these columns change** | | **Table date reached** | A date in one of your tables comes round, on the day or some days before or after. | | | **File uploaded** | Someone uploads a file to the library, the brand kit, a project, a deal, or a chat with Goosy. | **Kind of file**: images, videos, audio or documents, or any | | **Post published** | One of your scheduled social posts goes live. | **Only on these platforms** | * **Table row changed** can narrow to the columns you name, but a column filter only means something beside a table, so pick the **Table** first. * **File uploaded** counts files people upload. A file Goosy or an automation makes does not start it. * **Post published** starts when a post goes live on Facebook, Instagram, LinkedIn, TikTok or YouTube, and you can limit it to the platforms you tick. See [What works partly](#what-works-partly) for the posts it misses. ### Your own events and sequences | Event | Starts when | | - | - | | **Enrolled in a sequence** | Another automation enrols someone into this one. | | **A custom event you name** | One of your pages, a table-row button, or this automation's own URL sends the event you name. | ## What works partly * **Invoice paid** and **Payment received** start an automation when your connected CRM sends the payment to Goosy Bear. Accounts without a connected CRM have no payments to send, so these never start there. * **Post published** starts when a post is published directly from Goosy Bear. A post scheduled through a connected GoHighLevel account does not report back as published yet, so it does not start this. * The two web-monitor starts, **When something changes on a page** and **When there's new content about a topic**, start an automation when a monitor finds a change or new content. ## Deleting an automation An automation you delete goes to the [Trash](https://docs.goosybear.ai/work/boards.md#the-trash) for 30 days and is switched off first. Restore it from there and it comes back whole. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.