> ## Documentation Index > Fetch the complete documentation index at: https://docs.goosybear.ai/llms.txt > Use this file to discover all available pages before exploring further. # Call contact.get > Say what we know about one customer — 'who is this lead?', 'what's the story with that contact?', 'have we talked to them before?'. Read one customer's record — who they are, which ways exist to reach them, their tags, whether we may message them, and their recent history. Address them by their id, or by ONE key you already hold from the conversation (an email, a phone number, a Messenger id). It deliberately returns no addresses or phone numbers, and there is no way to list customers with it. The summary is small on purpose; ask for section timeline or notes when it says more exists. Not for writing on their record — that is `contact.note`. Every result names the workspace it ran in. Say which workspace the answer is about. When the account has more than one workspace and none is selected, this tool refuses with `workspace_ambiguous` and lists the choices — offer them, never pick one. ## OpenAPI ````yaml /openapi.json post /api/v1/tools/contact.get openapi: 3.1.0 info: title: Goosy Bear API version: 1.0.0-beta summary: Manage workspace content, projects, Data tables, Pages, library and credits. description: >- BETA. This API is in beta: paths, request shapes and response envelopes may change, and every response carries an `x-goosy-api: beta` header for as long as that is true. A change is additive, or it is deprecated first: a response to a call that uses a deprecated feature carries `Deprecation` and `Sunset` headers, and nothing is removed until at least 90 days after its deprecation. Pin the OpenAPI document you generated against and re-generate when it changes. servers: - url: https://app.goosybear.ai description: Production security: - tenantApiKey: [] paths: /api/v1/tools/contact.get: post: tags: - contact summary: Call contact.get description: >- Say what we know about one customer — 'who is this lead?', 'what's the story with that contact?', 'have we talked to them before?'. Read one customer's record — who they are, which ways exist to reach them, their tags, whether we may message them, and their recent history. Address them by their id, or by ONE key you already hold from the conversation (an email, a phone number, a Messenger id). It deliberately returns no addresses or phone numbers, and there is no way to list customers with it. The summary is small on purpose; ask for section timeline or notes when it says more exists. Not for writing on their record — that is `contact.note`. Every result names the workspace it ran in. Say which workspace the answer is about. When the account has more than one workspace and none is selected, this tool refuses with `workspace_ambiguous` and lists the choices — offer them, never pick one. operationId: call_contact_get parameters: - name: x-request-id in: header required: false description: >- Your own id for this request, echoed back and recorded on the audit trail. 1–128 characters from `A–Z a–z 0–9 . _ : -`, starting with a letter or digit; anything else is replaced by a generated id. schema: type: string maxLength: 128 requestBody: required: false content: application/json: schema: type: object properties: contact_id: type: string format: uuid description: >- The customer to read, when you already have their id. Give EXACTLY ONE address: this customer id, or the identity pair (identity_kind WITH identity_value). Neither, or both together, is refused rather than guessed at. identity_kind: type: string enum: - email - phone - meta_psid - ig_id - ghl_contact_id - gbp_reviewer description: >- Which kind of key this is: an email address, a phone number, a Messenger id (meta_psid), an Instagram id (ig_id), a CRM record id (ghl_contact_id), or a Google reviewer id. identity_value: type: string minLength: 1 maxLength: 512 description: >- The key exactly as you observed it. It is normalised before it is looked up, so capitals in an address are fine — but a phone number without its country code cannot be matched and will be refused rather than guessed at. identity_scope: type: string minLength: 1 maxLength: 256 description: >- The Meta PAGE id the key was seen on. REQUIRED for meta_psid and ig_id — those ids are only unique within one page, so without it nothing can be matched. Leave it out for every other kind. section: type: string enum: - summary - timeline - notes description: >- Which part to read. summary (the default) is the record plus the newest few history rows and notes; timeline is the recent history only; notes is their notes only. Ask for timeline or notes when the summary says more exists. workspace: type: string minLength: 1 description: >- Which workspace to run in — its slug. Omit to use your default. With more than one reachable workspace and no default, the call is refused and the choices are listed. additionalProperties: false responses: '200': description: >- The call was admitted and dispatched. `ok` says whether the tool succeeded — a refusal the tool itself produced is still a 200, exactly as it is a successful JSON-RPC result over MCP. headers: x-goosy-api: description: Present while this API is in beta; the value is `beta`. schema: type: string const: beta x-request-id: description: >- This request's id: the `x-request-id` you sent when it was well formed, otherwise one generated for you. Quote it to support; it is recorded on every audit row the call wrote. schema: type: string RateLimit-Limit: description: Requests this key may make in a rolling minute. schema: type: integer minimum: 1 RateLimit-Remaining: description: Requests left in the current rolling minute. schema: type: integer minimum: 0 RateLimit-Reset: description: Whole seconds until the window frees more requests. schema: type: integer minimum: 1 x-goosy-tool-error: description: >- `true` when a boundary step refused the call — workspace resolution failed or could not be read. A tool that ran and returned its own typed `ok: false` reports `false` here. **Branch on `ok` in the body for the outcome; this header is the transport-level hint.** schema: type: string enum: - 'true' - 'false' content: application/json: schema: oneOf: - type: object description: The tool ran and answered. properties: ok: type: boolean const: true found: type: boolean section: type: string enum: - summary - timeline - notes reason: type: string contact_id: type: - string - 'null' display_name: type: - string - 'null' stage: type: - string - 'null' origin: type: - string - 'null' first_seen_at: type: - string - 'null' last_seen_at: type: - string - 'null' reach: type: array items: type: object properties: kind: type: string label: type: string verified: type: boolean required: - kind - label - verified additionalProperties: false reach_summary: type: - string - 'null' tags: type: array items: type: string consent: type: object properties: label: type: string tone: type: string enum: - ok - blocked - unknown required: - label - tone additionalProperties: false crm: type: object properties: section: type: string enum: - 'on' - 'off' connected: type: boolean last_synced_at: type: - string - 'null' required: - section - connected - last_synced_at additionalProperties: false timeline: type: array items: type: object properties: id: type: string lead: type: string detail: type: string maxLength: 400 stamp: type: string by: type: string occurred_at: type: string required: - id - lead - detail - stamp - by - occurred_at additionalProperties: false maxItems: 20 timeline_truncated: type: boolean notes: type: array items: type: object properties: id: type: string body: type: string maxLength: 400 source: type: string created_at: type: string required: - id - body - source - created_at additionalProperties: false maxItems: 5 notes_truncated: type: boolean degraded: type: array items: type: string workspace: type: string description: The slug of the workspace this call ran in. working_in: type: object properties: label: type: string description: 'The chip words — e.g. "working in: Acme Main".' note: type: string description: >- Why this workspace — e.g. "your default", "this call only". workspace: type: string description: The resolved workspace's slug. source: type: string enum: - call-override - key-pin - stored-default - sole-reachable description: >- Which rung of the R7 precedence resolved the workspace. required: - label - note - workspace - source additionalProperties: false description: >- Which workspace this call ran in, and how that was decided. Present on every workspace-scoped result. required: - ok - consent - contact_id - crm - degraded - display_name - first_seen_at - found - last_seen_at - notes - notes_truncated - origin - reach - reach_summary - reason - section - stage - tags - timeline - timeline_truncated - working_in - workspace - $ref: '#/components/schemas/ToolRefusal' '400': description: >- The request could not be used: the body is present but not a JSON object (`tenant_api.malformed_body`); it is a top-level array carrying more messages than this endpoint accepts (`tenant_mcp.batch_too_large`); or the `Idempotency-Key` header is malformed (`tenant_api.idempotency_key_invalid`), disagrees with the body's `idempotency_key` (`tenant_api.idempotency_key_conflict`), or was sent to an action that cannot replay a retry (`tenant_api.idempotency_unsupported`). Nothing ran. headers: x-goosy-api: description: Present while this API is in beta; the value is `beta`. schema: type: string const: beta x-request-id: description: >- This request's id: the `x-request-id` you sent when it was well formed, otherwise one generated for you. Quote it to support; it is recorded on every audit row the call wrote. schema: type: string Deprecation: description: >- RFC 9745: this refusal's nested `error` object is deprecated, since this instant (`@`). schema: type: string Sunset: description: >- RFC 8594: the nested `error` object may be removed after this date (2026-12-31). schema: type: string Link: description: The page that says what to read instead (`rel="deprecation"`). schema: type: string RateLimit-Limit: description: Requests this key may make in a rolling minute. schema: type: integer minimum: 1 RateLimit-Remaining: description: Requests left in the current rolling minute. schema: type: integer minimum: 0 RateLimit-Reset: description: Whole seconds until the window frees more requests. schema: type: integer minimum: 1 content: application/json: schema: $ref: '#/components/schemas/Error' '401': description: >- No bearer credential, or one that did not resolve. Deliberately ONE undifferentiated answer for absent / unknown / revoked / expired, so the endpoint is never an oracle over the key space. headers: x-goosy-api: description: Present while this API is in beta; the value is `beta`. schema: type: string const: beta x-request-id: description: >- This request's id: the `x-request-id` you sent when it was well formed, otherwise one generated for you. Quote it to support; it is recorded on every audit row the call wrote. schema: type: string Deprecation: description: >- RFC 9745: this refusal's nested `error` object is deprecated, since this instant (`@`). schema: type: string Sunset: description: >- RFC 8594: the nested `error` object may be removed after this date (2026-12-31). schema: type: string Link: description: The page that says what to read instead (`rel="deprecation"`). schema: type: string content: application/json: schema: $ref: '#/components/schemas/Error' '403': description: >- The credential is good but the surface is not open to it — the platform or account API switch is off, or the holder lacks the `api.access` capability. The `code` says which. headers: x-goosy-api: description: Present while this API is in beta; the value is `beta`. schema: type: string const: beta x-request-id: description: >- This request's id: the `x-request-id` you sent when it was well formed, otherwise one generated for you. Quote it to support; it is recorded on every audit row the call wrote. schema: type: string Deprecation: description: >- RFC 9745: this refusal's nested `error` object is deprecated, since this instant (`@`). schema: type: string Sunset: description: >- RFC 8594: the nested `error` object may be removed after this date (2026-12-31). schema: type: string Link: description: The page that says what to read instead (`rel="deprecation"`). schema: type: string content: application/json: schema: $ref: '#/components/schemas/Error' '404': description: >- No such tool. The body names no tool and is identical for every unrecognised name. headers: x-goosy-api: description: Present while this API is in beta; the value is `beta`. schema: type: string const: beta x-request-id: description: >- This request's id: the `x-request-id` you sent when it was well formed, otherwise one generated for you. Quote it to support; it is recorded on every audit row the call wrote. schema: type: string Deprecation: description: >- RFC 9745: this refusal's nested `error` object is deprecated, since this instant (`@`). schema: type: string Sunset: description: >- RFC 8594: the nested `error` object may be removed after this date (2026-12-31). schema: type: string Link: description: The page that says what to read instead (`rel="deprecation"`). schema: type: string RateLimit-Limit: description: Requests this key may make in a rolling minute. schema: type: integer minimum: 1 RateLimit-Remaining: description: Requests left in the current rolling minute. schema: type: integer minimum: 0 RateLimit-Reset: description: Whole seconds until the window frees more requests. schema: type: integer minimum: 1 content: application/json: schema: $ref: '#/components/schemas/Error' '429': description: >- Over this key's per-minute cap. Carries `Retry-After` and `error.retry_after_seconds`. headers: x-goosy-api: description: Present while this API is in beta; the value is `beta`. schema: type: string const: beta x-request-id: description: >- This request's id: the `x-request-id` you sent when it was well formed, otherwise one generated for you. Quote it to support; it is recorded on every audit row the call wrote. schema: type: string Deprecation: description: >- RFC 9745: this refusal's nested `error` object is deprecated, since this instant (`@`). schema: type: string Sunset: description: >- RFC 8594: the nested `error` object may be removed after this date (2026-12-31). schema: type: string Link: description: The page that says what to read instead (`rel="deprecation"`). schema: type: string RateLimit-Limit: description: Requests this key may make in a rolling minute. schema: type: integer minimum: 1 RateLimit-Remaining: description: Requests left in the current rolling minute. schema: type: integer minimum: 0 RateLimit-Reset: description: Whole seconds until the window frees more requests. schema: type: integer minimum: 1 Retry-After: description: Whole seconds to wait before retrying. schema: type: integer minimum: 1 content: application/json: schema: $ref: '#/components/schemas/Error' components: schemas: ToolRefusal: type: object properties: ok: type: boolean const: false code: type: string description: >- The typed reason — e.g. `workspace_ambiguous`, `invalid_arguments`, or the tool's own failure code. message: type: string description: A sentence a person can act on. workspaces: type: array items: type: string description: 'On a workspace refusal: the slugs this key may pass as `workspace`.' issues: type: array items: type: object properties: path: type: string message: type: string required: - path - message additionalProperties: false description: 'On `invalid_arguments`: which fields failed, and why.' required: - ok - code - message additionalProperties: false description: A call that was admitted and dispatched, and did not succeed. Error: type: object properties: ok: type: boolean const: false code: type: string description: >- The typed refusal code — e.g. `tenant_mcp.surface_disabled`, `tenant_mcp.rate_limited`. message: type: string description: A sentence a person can act on. retry_after_seconds: type: number description: 'On a 429: whole seconds to wait. Mirrors `Retry-After`.' error: type: object properties: code: type: string message: type: string retry_after_seconds: type: number required: - code - message additionalProperties: false description: >- Deprecated: the same values as the top-level fields, kept until 2026-12-31. Read `code` and `message` at the top level. required: - ok - code - message - error additionalProperties: false description: >- A request the boundary refused before dispatching anything. The same shape the MCP endpoint answers its own refusals with, and the same top-level fields a dispatched call's refusal carries, so one client branch covers both. securitySchemes: tenantApiKey: type: http scheme: bearer description: >- An API key minted at Settings › API & MCP. Send it as `Authorization: Bearer `. A key carries its holder's own permissions, resolved on every call — revoking a membership closes the key's reach immediately. Keep it in an environment variable (`GOOSY_API_KEY`), never in a committed file. ````